The Technical Writer's Checklist


 
Web Browswer Preferences
Survey Results
Sidebar image map On November 7, 1996 we posted a web browser preference questionnaire online - http://dgl.com/browser.html.

Thank you very much if you participated in this survey. We will keep the survey active and watch for trend changes. We're posting the results today because almost all responses were received within 48 hours of the survey's being posted and the last two days have been slow.

A total of 181 responses were received.

Stats for each question are listed in descending order of frequency.

Each answer is followed by the exact number of responses and the frequency percentage.

Note, respondents did not necessarily answer all questions asked of them.

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Question 1) What is your current operating system?

  1. Windows 95: 122 (67%)
  2. Windows 3.x: 31 (17%)
  3. Windows NT: 12 (7%)
  4. Mac OS: 10 (6%)
  5. UNIX: 5 (3%)
  6. DOS: 1 (1%)
(total responses to this question: 181)

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Question 2) What web browser do you use?

  1. Netscape Navigator 3.x: 102 (59%)
  2. MS Internet Explorer 3.x: 45 (26%)
  3. Netscape Navigator 2.x: 22 (13%)
  4. MS Internet Explorer 2.x: 2 (1%)
  5. Spry Mosaic: 1 (1%)
  6. Text Only: 1 (1%)
(total responses to this question: 173)

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Question 3) What is your Internet access speed?

  1. Modem 28.8 Kbps: 81 (46%)
  2. Modem 14.4 Kbps: 31 (18%)
  3. Modem 33.6 Kbps: 27 (15%)
  4. T1 1.4 Mbps: 19 (11%)
  5. ISDN 128 Kbps: 6 (3%)
  6. >T1 1.4 Mbps: 5 (3%)
  7. ISDN 64 Kbps: 3 (2%)
  8. Frame Relay 56 Kbps: 2 (1%)
  9. Modem 9,600 bps: 1 (1%)
(total responses to this question: 175)

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Question 4) How long are you willing to wait for a page to load before clicking on a new URL?

  1. 30 seconds: 42 (24%)
  2. 15 seconds: 33 (19%)
  3. >30 seconds: 28 (16%)
  4. 10 seconds: 25 (14%)
  5. 25 seconds: 12 (7%)
  6. 5 seconds: 5 (3%)
(total responses to this question: 177)

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Do you surf with graphics on or off?

  1. On: 164 (91%)
  2. Off: 17 (9%)
(total responses to this question: 181)

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Comment:
We noticed that of the responses to Question 4 that were 10 seconds or less, most of these were from 28.8 Kbps modem or slower users. Almost all of the users with 65 Kbps and faster connections were willing to wait 25 seconds or longer for a page to load.

Almost all Windows NT users preferred MS IE3.x as their web browser.

All other answers were well dispersed among the possible relationships, and no other patterns were discerned.

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updated November 10, 1996
http://dgl.com/dglinfo/1996/dg961110d.html

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